Six Sigma Certification

Various Controversies that Surround the Six Sigma Program

The six sigma concept is a technique in quality improvement that seeks to reduce depletion by limiting the number of defects to around 3.4 errors per million opportunities, or 99.99966% that might occur in such existence of defects in a certain manufacturing process.

Doing so minimizes the cost of production, as well as maximizing profits for the organization to succeed. This concept has since been applied by several other business types, because reduction in defects means better quality products or services, therefore maintaining customer loyalty and satisfaction.

Even though it is a popular choice of concept amongst various businesses, Six Sigma has its own share of controversies. One example of such is employee dissatisfaction. A six sigma certification is given to employees after they are trained of a specific role in the organization, but what if a certain project implementation is over and done? What happens to the employee?

It is thought that these employees who are given a six sigma certification are most likely to be fired or sent to other departments. This may be cause of delay for the current project to be completed given the negative thinking of an employee.

Another controversy that surrounds the six sigma concept is the composition of the implementation team. Senior professionals think that the ones in charge of implementing a certain task must comprise of existing employees. Others believe that those given with six sigma certification such as the green and the black belts are the ones who are selected to execute the implementations.

Analyzing the controversy in a logical manner and finding ways to solve them will eliminate these two controversies in the long run. Informing the employees about their status of employment and proper communication will definitely be enough to retain the employees in the organization. Above anything else, concentrating at the task at hand would be enough to eliminate these aforementioned controversies.